Issue - decisions

To appoint an additional Servicedesk Technician Post for a fixed 12-month contract into the Joint ICT Service

08/08/2023 - To appoint an additional Servicedesk Technician Post for a fixed 12-month contract into the Joint ICT Service

To Allow the Joint ICT service to appoint to an additional fixed 12-month ServiceDesk Technician Post.

This post will be funded by utilising some of the underspend from last year (2021/22 or 22/23) Joint ICT revenues budget which was carried over to a reserve to be used to assist with additional resources required to tackle a backlog of incidents and service requests and to provide additional resource to assist with the transition to new technology such as within the M365 environment.