Decision Maker: Assistant Director of ICT
Decision status: Recommendations Approved
Is Key decision?: No
Is subject to call in?: No
To extend the existing maintenance contract
for the Gov Delivery application used by NEDDC with the existing
supplier Granicus for a further 36 months. The contracts are on the
G-Cloud Framework. The total value of the contract will be under
The current software used for contacting
customers GovDelivery provides a unique integration between this
newsletter/email delivery system and the Councils CRM (GovService).
This specific function isn’t currently something that is
available from another supplier. By entering a three year contract
the Council can secure a fixed price saving the Council
The Frameworks have already secured competitive contracts for Government use.
Alternative software would not provide the
current integration capabilities with our existing CRM.
Publication date: 06/02/2024
Date of decision: 18/12/2023