Decision details

MINOR AMENDMENT TO JOINT COMPLIMENTS/COMMENTS AND COMPLAINTS POLICY

Decision Maker: Managing Director

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: No

Decision:

Slight amendments to Joint Compliments/Comments and Complaints policy.

Reasons for the decision:

Changes to governance route for Ombudsman reporting.

Alternative options considered:

Make no change.

Publication date: 25/01/2023

Date of decision: 11/11/2016

Accompanying Documents: